“12 work-relevant characteristics of online life. These are the post-bureaucratic realities that tomorrow’s employees will use as yardsticks in determining whether your company is “with it” or “past it.” In assembling this short list, I haven’t tried to catalog every salient feature of the Web’s social milieu, only those that are most at odds with the legacy practices found in large companies.”
- All ideas compete on equal footing
- Contribution counts for more than credentials
- Hierarchies are natural, not prescribed
- Leaders serve rather than preside
- Tasks are chosen, not assigned
- Groups are self-defining and -organizing
- Resources get attracted, not allocated
- Power comes from sharing information, not hoarding it
- Opinions compound and decisions are peer-reviewed
- Users can veto most policy decisions
- Intrinsic rewards matter most
- Hackers are heroes
Hamel writes that “If your company hopes to attract the most creative and energetic members of Gen F, it will need to understand these Internet-derived expectations, and then reinvent its management practices accordingly.”
Read the whole article at Gary Hamel’s Management 2.0 Blog.
