Book Review der neuesten Business Bücher

8. March 2010

aus H.F. Karner’s vierteljährlichem Beitrag in der slowenischen Manager-Zeitschrift “Zdruzenje”.

Über Organisation, Finanzwirtschaft, Innovation, Enterprise 2.0 und Innovationen im Gesundheitssystem.

MQ 1_10


Enterprise 2.0: what a crock (“alter Hut”)

22. September 2009

by Dennis Howlett (allerdings schon vom 26/8)

I’ve been following the so-called Enterprise 2.0 meme for some time and you know what? It’s a crock. Forget Dion Hinchcliffe’s pretty failure pictures or Mike Krigsman’s guest post of failure. Examine the basics and look back at history.

Some years back I was a hack attending an IDC (I think) conference where Western Digital presented their use of forums as a way of getting customer feedback on what they were offering plus improvements they could make. At the time it was deemed a success. No-one bothered calling it Enterprise 2.0 or anything close. It was part of doing business. Fast forward to the present. We’re regaled with reasons to ‘do’ the E2.0 thing. But what has changed out there in enterprisey land?

Read the rest of this entry »


How the Web OS has begun to reshape IT and business

15. September 2009

September 6th, 2009  by Dion Hinchcliffe @ 9:01 am

These days in the halls of IT departments around the world there is a growing realization that the next wave of outsourcing, things like cloud computing and crowdsourcing, are going to require responses that will forever change the trajectory of their current relationship with the business, or finally cause them to be relegated as a primarily administrative, keep-the-lights-on function.

IT is going to either have to get more strategic to the business or get out of the way.

Read the rest of this entry »


Using social software to reinvent the customer relationship

27. August 2009

Posted by Dion Hinchcliffe @ 12:11 pm, Aug. 18

The elimination of decades of inadequate communication channels will suddenly unleash a tide of many opportunities, as well as challenges, for most organizations.As Web 2.0 applications move more deeply into the strategic operations of enterprises, a unique hybrid of social software has emerged to help businesses deal with the giant sea of customers that awaits them on the other side of the network. While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don’t help companies enjoy the full range of possibilities when it comes customer-facing social computing. Read the rest of this entry »


14 Reasons Why Enterprise 2.0 Projects Fail

27. August 2009

Posted by Dion Hinchcliffe @ 12:03 pm

Creating and nurturing a community is not something at which traditional stakeholders in software projects are often skilled. I’ve been having some very interesting conversations lately about Enterprise 2.0 failures with ZDNet colleague Michael Krigsman. He is doing research for his work on project failures in this area and is trying to understand the reasons why some Enterprise 2.0 initiatives don’t succeed. In preparing for our talk together, I ended up doing quite a bit of my own research and the results, at least for me, surfaced some fascinating stories and insights that are worth examining examining here in detail. Read the rest of this entry »


Assessing the Enterprise 2.0 Marketplace: Robust and Crowded

6. August 2009

Aus Dione Hinchcliffe’s Blog:

Social software platforms, including services such as Facebook and Twitter, have become one of the primary channels for communication amongst consumers this year, even eclipsing e-mail in some parts of the developed world.

It was companies that either open sourced eventually or took open source and then made it enterprise class that often scored the best.The same however, can’t quite be said yet for the workplace. While the adoption numbers for social applications are still impressive in business (about half of all large organizations), actual adoption and use is lagging significantly behind the non-business world as organizations take the time to assess a range of issues with enterprise social computing, including appropriateness, security, control, management methods, and roll-out strategies. Read the rest of this entry »


Cloud computing and open source faceoff

13. July 2009

Cloud computing remains one of the big topics in software this year despite considerable and ongoing concerns over lock-in, lack of control, and security. The siren song of ease-of-development, reduced costs, highly elastic scalability, and next-generation architectures has many in IT and in the Web community carefully weighing the benefits and risks.

aus Dion Hinchcliffe’s Blog. Hinchcliffe Cloud Computing